ARROW COMMUNICATION FOR INFORMATION TECHNOLOGY

Annual Maintenance Contract Services

Annual Maintenance Contract Services

We can offer your company a support and service contract to keep your business equipment systems at peak performance. The service contract includes regular scheduled maintenance for all systems and equipment at an agreed service level and cost. Our AMC program includes everything from maintaining your Computer Hardware, IT infrastructure & Networks, Server and Security & Surveillance systems to providing a complete support solution.

ON-SITE SUPPORT

We offer phone and on-site support as well as support for a wide range of hardware. We aim to provide you with the highest possible level of customer service. When you call us we assign you with an experienced technician who can provide you with an 'end-to-end' resolution to your problem. Our technician will assess your situation, before recommending a course of action. If it is necessary to buy new parts or software then the technician will go through the procedures and will install these and ensure that you have a working system within the least time frame. Rest assured that Clear Intentions keeps track of your support history so that we can maintain the continuity of care that you expect and trust.

OFF-SITE / REMOTE SYSTEMS MANAGEMENT

For fast, efficient more cost-effective support, Clear Intentions can instigate a protocol to manage your company’s requirement remotely. Problems can be fixed quickly with minimum impact on your business and without waiting for a technician.